The intention of this article is to offer a more in depth exploration into the vendor's perspective on Bureau Works. The linguists constitute the core of the translation process, and within this article, you will discover thorough and intricate guidance on effectively navigating Bureau Works as a translator.
To enhance comprehension, we've divided this article into the following topics:
1. Home
1.1. Overview
1.2. My Projects Tab
1.3. Available Projects Tab
1.4. Delivered Projects Tab
1.5. Invoiced Projects Tab
2. Projects
2.1. Tasks
3. Accounting
3.1. Payables
4. Quality
4.1. Reviews
4.2. Reports
5. Basics
6. Languages and Colour Scheme
7. Profile
1. Home
Upon entering the Bureau Works platform, the first thing you will encounter is your home screen. This is where you will find your most recent updates and news within the platform, and the most crucial element: tasks.
So let's dive in and explore our Home Page.
1.1 Overview
If you visited the Vendor's Quick Guide, you will know that when you enter the Bureau Works platform, you will see a screen similar to this one:
In the first quadrant, you are notified about your already assigned projects pending completion. In the second quadrant, you can see available tasks that you are able to claim. Finally, in the third quadrant, you can see important messages from project managers and stakeholders on your Dynamic Feed.
The side menu is located on the left side of the screen, and the itens can be expanded as shown below:
Also, in the bottom left of your screen we have a display menu, where you can change the color scheme and the language which text will be displayed in Bureau Works:
1.2. My Projects Tab
The "My Projects" tab gathers all projects and tasks currently assigned to you. These tasks are either ready for you to commence work on immediately or will become available as soon as the preceding workflow is delivered.
Allow us to focus on this particular section:
1. Right next to its name, this tab will show you how many projects you have on your hands at the moment.
2. Here, you can search for your projects by their names. Please be aware that this field is case-sensitive.
3. You are able to sort your projects by Due Date and Total Tasks
4. We'll delve into Tasks more comprehensively shortly. In broad terms, tasks are how Bureau Works arranges files, workflows, and language pairs. When operating within our editor, your work takes place within a task.
5. As you navigate through this tab, you have the option to switch between pages and select the number of projects you wish to view simultaneously on a single page.
1.1.1. Tasks
Bureau Works will bring together tasks that share the same project, workflow step, and target language in a way that you will be able to open all of them at the same time. Click on top of the project to expand it:
Let's start by exploring our top bar, where you'll come across the following:
a. Project name, project reference and Organizational unit to which the project belongs
b. Workflow step
c. Due Date: In cases where tasks have varying due dates, the platform will prioritize displaying the nearest deadline
d. Source language
e. Target language
f. Number of total tasks
Now, let's delve deeper into the lower section of each project, where we can access comprehensive details about each individual task:
g. Import/Export
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This option will only appear if you have the permission to export or import files from projects
- The Import/Export button will allow you to export .XLIFF, .XLSX (bilingual) and .TMX files while allowing you to import .XLIFF files through a .ZIP file.
For further information regarding this functionality, please refer to this article.
h. Join in Editor
- This functionality enables you to open multiple files within the same page, streamlining your work and saving valuable time.
i. Selection box and file's name
- It will help you identify each task and allow you to select each one you want to interact with.
j. Status
- Tasks on this page will consistently carry the "Assigned" status. Once they're delivered, you can see them in a separate tab.
k. Date Status
- They can be categorized as either "On Schedule" or "Delayed" if they are prepared for work. If they hold the "Awaiting" status, it indicates you need to wait until the preceding workflow is completed before you can initiate work on it. This circumstance can be frequent for reviewers.
l. Due Date
- The task's due date.
m. Progress
- The task's progress is evaluated based on the percentage of confirmed segments.
n. Payable amount
- How much you will be paid for delivering the task.
o. Vertical ellipsis
- This feature provides you the ability to open a task in the Editor, view its summary and details, deliver the task, and also import files into it.
1.2. Available Projects
Within this tab, you can access tasks that are made available through the Auto task feature, if your agency is utilizing this functionality.
At the screen's top, you'll find an indicator displaying the number of tasks available to you. Meanwhile, in the central section, the count of projects being presented will be visible. In essence, you have two methods to accept the offered assignments.
The Auto task feature is a highly versatile mechanism that operates according to various parameters. If you're seeking more in-depth information about its functionality, we encourage you to refer to this article.
1.2. Delivered Projects
On this tab, you are able to see the projects and tasks that you have already delivered, as well as the number of tasks to be invoiced and their estimated amount.
You can still access the files in the Bureau Works Editor if you'd like to check anything. However, please note that you won't be able to make any edits as these tasks have already been finalized and delivered.
1.2. Invoiced Projects
Within this tab, you'll have the ability to view your invoiced projects and tasks, along with the estimated total amount.
2. Projects
In the Projects section, you'll have the opportunity to observe the tasks that have been or were assigned to you, giving you an overview of both the tasks you've already completed and those you are currently engaged with.
2.1. Tasks
This page offers supplementary information, including whether you completed tasks punctually or if there were instances of delay. For tasks that are still in progress, the system will indicate whether there's a delay or if you have sufficient time to meet the delivery deadline.
Tasks lacking a due date will be labelled "No Due Date". On-schedule tasks will display as "On Schedule", while tasks falling behind will be designated as "Delayed". The delivered tasks can be tagged as "delivered on time", "late delivery" or "No Due Date".
⚠️ Kindly note that punctuality plays a role in shaping your metrics as a linguist in Bureau Works, and these metrics can influence your eligibility for Autopilot tasks.
The Tasks tab additionally enables you to search for tasks using criteria such as Name, Assignee, File, Status, Creation Date, Due Date, Organizational Unit, Organization, and Workflows.
Moreover, these filters can be saved for future use, which can significantly save time, particularly if you frequently need to search for tasks using the same set of parameters.
3. Accounting
In the Accounting section, you can access your payables if you receive payments via the Bureau Works platform.
3.1. Payables
This is the main view of the Payables tab:
⚠️ Please be aware that our platform does not automatically display payables that have already been settled; you need to apply this filter criterion manually.
When you click on a specific payable, the system will present details, including associated projects, individual payable amounts for each task, the number of tasks covered by that payable, and the chosen payment method.
Depending on your agency's procedures, you might need to provide a document like a receipt. Taking this into consideration, there's a designated area within this feature where you can upload a PDF file.
4. Quality
This section consolidates details regarding the quality of your work. The Reviews highlight modifications made within a single workflow, while the Reports provide a synthesis of all the changes applied across all the workflows that the file has undergone.
4.1. Reviews
Once you open the Reviews tab, you will see a list with the tasks you delivered that were reviewed by you or other professionals.
You can retrieve information without the necessity of entering a particular review. This information encompasses project reference, status, Organizational Unit, workflow step, filename, language pair, creation date, and the percentage of changes made.
Upon accessing a particular review, you'll have the ability to observe the precise alterations made in each segment, accompanied by the corresponding change category. Next to the "Work Unit Review" title, you'll encounter a label that signifies whether the Review is currently in progress ("Pending") or if it has been finalized ("Finished").
For further insight into the change categories, we recommend referring to this article.
4.2. Reports
The Reports function similarly to Reviews but provide more comprehensive information.
When you access a Report, you'll have the ability to view all changes made throughout the entire translation and review process. Adjacent to the "Full Quality Report" title, you'll find a label indicating whether the Report is still in progress ("Pending") or if it has been completed ("Finished").
5. Basics
In this section, you'll discover links that will direct you to our Help Centre, API Documentation, Bureau Works CLI and Updates.
6. Languages and Colour Scheme
In this section, you have the option to utilize the Bureau Works platform in eight different languages and also select your preferred colour scheme, either light or dark.
7. Profile
Upon accessing your profile, you can edit or insert personal details such as your name, email*, cell phone, company name, Skype ID, as well as your location and address.
Your project manager or another authorized individual within your company may need to update the languages you work with and your rates.
The Agreements tab displays the agreements you have accepted while using the Bureau Works platform (currently, this option is only activated for BW vendors).
In the Security tab, you can change your password and enable two-factor authentication (MFA). To learn how to enable your MFA, please access this article.
*Depending on your permissions, you might need to contact our Support team in order to update your registered email address.
If any questions were not answered in this article, please don't hesitate to contact our support team at help@bureauworks.com.
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