Whenever you have issues trying to login, or if you have forgotten you password, you can simply reset it.
Requesting the Password Reset
In order to do that, the first step is to go to login page, enter your e-mail address and hit the "Recover Password" button, as in the image below.
At the second step, you will be asked to re-enter your email address and confirm the operation, by pressing "Request New Password".
Defining a New Password
After requesting the password reset, Bureau Works will send you a link by email. Click the link to get to go to the screen where you can define your new password (image below).
When defining a new password, make sure it meets the following criteria:
- Has at least 8 characters
- Has at least 1 capital letter, 1 special char and 1 number
- Doesn't contain any of the following characters: / \ * ^