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Supported and Unsupported File Extensions

  • Updated

This article lists the supported and unsupported file extensions by Bureau Works platform and alternatives for translating files with unsupported extensions.

⚠️Currently, our file size limit is 2 GB.

Supported Extensions

 
Extension
.csv

.docx

.docm

.dotm

.dotx

.odt

.txt

.htm

.html
.idml
.js
.json
.md

.odg

.odp

.ods

.odt

.otg

.otp

.ots

.ott
.pdf*
.php
.po

.pptx

.pptm

.pot

.potx

.potm

.ppsx

.ppsm
.properties

.srt**

.vtt**
.strings

.tsv

.xlf

.xliff

.xliff2

.sdlxliff

.txlf

.xlsx

.xlsm

.xltm

.xltx

.XML 

.dita

.ditamap

.yaml

.yml
 
 
* Bureau Works uses the most sophisticated Adobe PDF tool to manipulate PDF files. Non-scanned documents will work perfectly 99% of the time, but scanned PDFs will always depend on the quality of the scanned document, the format, font, language, and other factors. For scanned PDFs some engineering work may be required before uploading for translation 

** The standard time used in .srt and .vtt files and used in Bureau Works editor parsing is composed of hours, minutes, seconds and milliseconds, represented by HH:MM:SS.sss

‌HH: hours (double digits)
MM: minutes (double digits)
SS: seconds (double digits)
sss: milliseconds (triple digits)

‌

Unsupported Extensions

 

Extension

Alternative

.doc
.xls
.ppt

Convert into .docx
Convert into .xlsx
Convert into .pptx

.ai

Requires transcription

.cptx

Export into .xml

.gif

.jpg

.png

Requires transcription

 

.indd

Convert into .idml

.mdx

-

.mov

.mp4

Requires transcription to .srt format (when the goal is to subtitle the video) or to a Word document (when there is no need to subtitle the video)

.mp3

.wav

Requires transcription

.psd

-

.rar

.zip

Unzip the files before uploading into Bureau Works

.rtf

-

.story

Export a .docx from Storyline

.svg

-

 

If any questions were not answered in this article, please don't hesitate to contact our support team at help@bureauworks.com.
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